POS & Checkout E-Commerce Integration Inventory Management Omnichannel Retail Louisville · Kentucky Customer Analytics POS & Checkout E-Commerce Integration Inventory Management Louisville · Kentucky
HomeAboutServicesIndustriesGet Started
Get In Touch

Let’s Get Your
Store Set Up.

Talk to our Louisville team. We'll recommend the right retail tech stack for your business and get you live in hours — not weeks.

Our Office

Contact
Information

Office Address
200 E Chestnut St
Louisville, Kentucky 40202
United States
Support Hours
Mon–Fri: 8:00 AM – 8:00 PM ET
Sat–Sun: 9:00 AM – 5:00 PM ET
Critical issues: 24/7 emergency line
Response Time
Critical issues: <15 minutes
General support: <2 hours
New account enquiries: same business day
Get set up today
Tell us your retail category, number of locations, and current tech stack — we'll recommend the right plan and get you live fast.
info@techstreamlines.com
FAQ

Common Questions

How quickly can I get set up? +

Most retailers go live the same day they sign up. Upload your product catalogue (CSV import), connect your payment processor, and your POS is ready. E-commerce integrations typically take 1–4 hours depending on platform complexity. Multi-location setups may take 1–2 days for full configuration.

Do I need new hardware? +

Not necessarily. Our software runs on iPad, iPhone, Android tablets, and standard Windows PCs. If you need new checkout hardware, we supply certified Verifone and Ingenico terminal bundles, receipt printers, barcode scanners, and cash drawers — shipped to your Louisville address the next business day.

What payment processors do you support? +

We integrate with Stripe, Square, PayPal, Heartland, TSYS, First Data, and 30+ additional processors. You can keep your existing processor or switch — we make the migration painless. All processing is PCI DSS Level 1 certified regardless of which processor you use.

Is there a contract or lock-in period? +

No lock-in. We offer month-to-month pricing on all plans — no annual contracts required. Annual plans are available at a discount if you want to lock in pricing, but they're never mandatory. We earn your business every month.

How does Kentucky sales tax work? +

Tech Streamlines automatically handles Kentucky state sales tax (6%), Louisville Metro tax, and Jefferson County rates. Tax tables are updated automatically when rates change — no manual configuration required. We're also integrated with the KASB compliance reporting format.

Do you offer training for my staff? +

Yes — every account includes onboarding training sessions for your team, plus access to our video training library covering POS, inventory, reporting, and loyalty tools. Our Louisville-based customer success team can also schedule on-site training for complex multi-location setups.